Exchange Policy

1. Exchange Policy Overview

Imvintagellc provides customers with an exchange service for eligible furniture, home products, and related accessories purchased through our website. Customers may request an exchange within 14 days from the date of receipt if they need to replace an item according to the conditions described in this policy.

This policy is designed to provide clear information about the exchange process, requirements, shipping responsibilities, and processing procedures.

2. Company Information

This website is owned and operated by IM VINTAGE, LLC.

Company Name: IM VINTAGE, LLC

Address: 10387 GANDY BLVD N, SUITE 102, ST. PETERSBURG, FL 33702 USA

EIN: 88-1504110

Phone: +1 (904) 221-6325

Email: info@imvintagellc.com

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time, USA)

Customers may contact us by email regarding exchange requests, product questions, or order-related matters. We will respond to inquiries within 24 hours during business hours.

3. 14-Day Exchange Conditions

Customers may request an exchange within 14 days after receiving the product. To be eligible for an exchange, the item must meet the following conditions:

The product must be in new and unused condition.
The product must remain in its original condition with all included parts, accessories, packaging, and documentation.
The product must be suitable for resale after inspection.

Products that show signs of use, damage, modification, or missing components may not be eligible for exchange.

4. Exchange Request Process

To request an exchange, customers should contact us by email with the following information:

Order number.
Product name and details.
Photos or other information if needed for review.

After receiving the request, our customer service team will review the information and provide exchange instructions, including return arrangements and the exchange address.

5. Exchange Shipping Responsibility

For eligible exchange requests, Imvintagellc will cover the return shipping cost and exchange shipping cost.

Customers should not send products back to any address without receiving confirmation from our customer service team. The return package must be shipped to the exchange address provided by Imvintagellc.

Exchange Address:

10387 GANDY BLVD N, SUITE 102 ST. PETERSBURG, FL 33702 USA

6. Exchange Processing Time

After the returned product is received and inspected, Imvintagellcwill process the exchange request within 2 business days.

The inspection confirms that the returned item meets the exchange conditions described in this policy.

7. Replacement Product Shipment

Once the exchange request is approved, the replacement product will be prepared and shipped within 2 business days.

Customers will receive order or shipping updates through the contact information provided during checkout.

8. Exchange Limitations

Exchange requests must be submitted within the specified 14-day period. Customers should review product information, specifications, and dimensions before placing an order to ensure the product meets their needs.

Certain products may have specific exchange conditions depending on their condition, availability, or product characteristics.

9. Contact Us

For questions regarding exchanges, please contact: