Shipping policy
1. Shipping Policy Overview
Imvintagellc provides shipping services for furniture, home products, and related accessories purchased through our online store. This Shipping Policy explains the available shipping areas, shipping fees, order processing time, delivery time, and possible delivery delays.
We aim to provide customers with clear shipping information so they can understand the delivery process before placing an order.
2. Company Information
This website is owned and operated by IM VINTAGE, LLC.
Company Name: IM VINTAGE, LLC
Address: 10387 GANDY BLVD N, SUITE 102, ST. PETERSBURG, FL 33702 USA
EIN: 88-1504110
Phone: +1 (904) 221-6325
Email: info@imvintagellc.com
Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time, USA)
Customers may contact us by email regarding shipping questions, order status, delivery information, or other service-related matters. We will respond to inquiries within 24 hours during business hours.
3. Shipping Area
Imvintagellc ships orders to customers throughout the United States.
Orders are delivered using available shipping services provided by our logistics partners. Customers should provide accurate shipping information during checkout to help ensure successful delivery.
4. Shipping Fees
Shipping fees are calculated based on the order total:
-
Orders totaling $103 or more qualify for free shipping.
-
Orders below $103 require a standard shipping fee of $10.88.
The applicable shipping fee will be displayed during the checkout process before the order is completed.
5. Order Processing Time
After an order is successfully placed and payment is confirmed, Imvintagellc will process the order within:
Order Processing Time: 1–3 business days
During the processing period, we prepare the products, confirm order details, and arrange shipment.
Processing time does not include the transportation period.
6. Shipping Time and Carriers
After order processing is completed, products are shipped through available carriers, including:
-
UPS
-
FedEx
-
USPS
Estimated transit time: 4–7 business days
Delivery times may vary depending on the destination, carrier operations, weather conditions, holidays, and other transportation factors.
7. Tracking Information
Once an order has been shipped, customers may receive tracking information through the email address provided during checkout.
Customers can use the tracking details to check shipment updates and delivery status. If there are questions regarding a shipment, customers may contact our customer service team for assistance.
8. Shipping Delays
While Imvintagellc works with shipping carriers to support timely delivery, delays may occur due to circumstances outside our control, including:
-
Severe weather conditions.
-
Carrier service interruptions.
-
Holidays or peak shipping periods.
-
Incorrect or incomplete shipping information.
-
Other transportation-related issues.
If a delivery delay occurs, customers may contact us with their order information, and we will assist with checking the shipment status.
9. Contact Us
For questions regarding shipping, delivery status, or this Shipping Policy, please contact:
Email: info@imvintagellc.com
Phone: +1 (904) 221-6325
We will review your inquiry and provide assistance within 24 hours during business hours.