Refund policy

1. Return Policy Overview

Imvintagellc provides customers with a return service for eligible furniture, home products, and related accessories purchased through our website. Customers may request a return within 14 days from the date of receipt if they are not satisfied with their purchase.

This policy explains the return conditions, request process, shipping arrangements, and refund procedures to provide clear information for customers.

2. Company Information

This website is owned and operated by IM VINTAGE, LLC.

Company Name: IM VINTAGE, LLC

Address: 10387 GANDY BLVD N, SUITE 102, ST. PETERSBURG, FL 33702 USA

EIN: 88-1504110

Phone: +1 (904) 221-6325

Email: info@imvintagellc.com

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time, USA)

Customers may contact us by email regarding return requests, product questions, or order-related matters. We will respond to inquiries within 24 hours during business hours.

3. 14-Day Return Conditions

Customers may request a return within 14 days after receiving the product if they decide not to keep the item.

To be eligible for a return, the product must meet the following conditions:

The item must be in new and unused condition.
The product must remain in its original condition.
All original parts, accessories, packaging materials, and product documentation must be included.
The product must not have any signs of use, damage, modification, or conditions that affect resale.

Products that do not meet these requirements may not be accepted for return.

4. Return Request Process

To start a return request, customers should contact Imvintagellc by email and provide the following information:

Order number.
Customer name and email address used for the purchase.
Product name and order details.
Photos or additional information if required for product condition review.

After receiving the request, our customer service team will review the order information and confirm whether the product qualifies for return. Customers should wait for return instructions before sending any items back.

5. Return Shipping Responsibility and Address

For eligible returns, Imvintagellc will cover the return shipping cost.

Customers should not send products to any address without prior confirmation from our customer service team. Once the return request is approved, we will provide the return shipping instructions.

Return Address:

10387 GANDY BLVD N, SUITE 102 ST. PETERSBURG, FL 33702 USA

Returned products must be packaged properly to prevent damage during transportation.

6. Return Inspection Process

Once the returned product is received, Imvintagellc will inspect the item to confirm that it meets the return conditions stated in this policy.

The inspection process verifies that the product is unused, complete, and in a condition suitable for resale. Customers will be notified after the return review is completed.

7. Refund Processing

After the returned product is received and confirmed to meet the return requirements, Imvintagellc will process the refund within 2 business days.

The refund amount includes the product price (including shipping costs and taxes paid).

The refund will be issued using the original payment method. The time required for the refunded amount to appear in the customer’s account may vary depending on the payment provider.

8. Return Limitations

Return requests must be submitted within the 14-day return period after delivery. Customers should review product details, specifications, dimensions, and other information before placing an order.

Items returned without approval, products showing signs of use, or products not meeting the return conditions may not be eligible for a refund.

9. Contact Us

For questions regarding returns, refunds, or this Return Policy, please contact: